SUBSCRIBE TO CHANGE

When you place your order for your subscription box you will be billed for your first box immediately. You will then be billed every month or two months on the same date you ordered it depending on which option you have chosen. If you have multiple subscriptions you will be billed accordingly.

Once you’ve completed your order you will receive a link/email to the profile section. Tell us a bit more about your styles, colours, favoured products and submit!

Depending on which icon package you choose, you’ll receive a selection of the latest underwear/swimwear, grooming products, and exclusive rewards – such as Netflix credit and more.

We ship subscription boxes from our warehouse every week. Orders are shipped 5-7 days after your order or renewal order. Usually it takes an average  4-5 days to arrive in Europe, 6-7 working days to the US/Canada and 10-14 days to the rest of the world.

Depending on the collection you chose, our team will send you a selection of underwear, swimwear, sportswear alongside beauty and grooming products according to your personal taste.

Yes, you definitely can!

UK shipping is included in all subscription boxes.
For subscription boxes where free shipping is not included:
Mainland Europe – There is a £9 delivery fee
Rest of the world – There is a £12 delivery fee

We contact our community regularly to let them know of the progress we’re making with creating equality for the LGBTQ+ community. Through regular emails and social updates, you can expect to be kept up to speed with everything we’re doing, and find out what your subscription is funding.

Unfortunately, we are not able to guarantee that your box won’t contain any specific products or ingredients. If you do have known allergies to certain products/ingredients, we highly suggest that you first check the product’s ingredients before you start using any of the products.

Our collection comes as one package, which is how we’re able to offer such great value. The great thing is you’ve got a great quality item to re-gift. You can let us know for future collections, so we’d try our best to accommodate this request.

Send an email to support@bestgaylife.com and we’ll get this taken care of.

You can get a refund if you return all items within your subscription box unused, with the relevant tags (for underwear, swimwear and sportswear) not broken, and all items are in their original condition. Details on our returns policy is provided here.

Yes you can. Please be aware this will affect your eligibility for our rewards scheme.

Of course! Subscribing to Best Gay Life means you can cancel at any point for a hassle-free experience.

As soon as we receive your order, our team will begin packing your chosen icon box. We’ll send it out ASAP and you can expect it within 10 working days.

Yes! A Best Gay Life subscription is the perfect gift for birthdays, holidays, or just as a treat for somebody! Just enter their details instead of your own and proceed through to the checkout to make your payment.

You can chat to us by clicking this link or by phoning 0203-239-4613. We’ll respond to your query as quickly as possible.

Yes. We have a dedicated corporate service, designed specifically for companies looking to create inclusive workplaces. Find out more here